Free local audit · Sample
Cedarbend Plumbing & Heating
This demonstration shows the kind of areas a free Valley Found audit reviews. For your business, you receive a short screen-share video walkthrough and a one-page summary based on your actual listing and website.
Audit summary
Good business, hard to find.
1 · Where you show up on Google Maps (illustrative example)
Outside the top map results for main local searches.
In a real audit, we check representative searches from relevant areas in your town, the way a homeowner searches on their phone.
| Search | From | Illustrative map position |
|---|---|---|
| plumber Chilliwack | Downtown | #7 |
| furnace repair Chilliwack | Sardis | #11 |
| plumber near me | Promontory | Not in top 20 |
Map positions vary by searcher location, time and query. The table above is a fictional illustration.
2 · Your Google Business Profile
The profile is incomplete. These gaps make it less useful to customers and may limit how clearly Google understands the business.
- ✓Claimed and verified Good. You control the listing.
- !Only one business category selected Review eligible secondary categories that accurately match services the business genuinely provides.
- ✕No service areas listed Add accurate service areas so customers can clearly understand where the business works. Service areas alone do not guarantee local rankings.
- ✕Only four older photos Add recent, genuine project and team photos regularly. Good photos help customers understand the work and make the profile more useful.
- ✕No business description or detailed services Complete these fields so customers get clearer information about what the business actually offers.
- !No recent Google posts Posts can keep customers informed about services, projects, offers or updates. Treat them as customer-facing content, not a guaranteed ranking factor.
3 · Reviews vs. local competitors (illustrative example)
The top three have 3 to 5 times more reviews.
| Business | Rating | Reviews | Newest review |
|---|---|---|---|
| Competitor A (fictional) | 4.8 | 142 | 3 days ago |
| Competitor B (fictional) | 4.7 | 96 | 1 week ago |
| Competitor C (fictional) | 4.9 | 71 | 2 weeks ago |
| Cedarbend (fictional sample) | 4.9 | 23 | 5 months ago |
A consistent review request after completed jobs makes it easier to ask customers for genuine feedback over time.
4 · Your website
Looks fine, but gives limited local and contact information.
- ✓Works on phones
- ✕No tap-to-call button Phone number is in the footer only.
- ✕No local service-area pages Only says "Fraser Valley".
- !Slow to load on mobile Illustrative load time: about 6 seconds.
5 · Lead response (illustrative test call)
Illustrative Tuesday afternoon call scenario.
- ✕Went to voicemail Some callers won’t leave a voicemail and may contact another business instead.
- ✕No text back An automatic text-back gives callers an easy way to keep the conversation going.
- ✓Called back next morning Friendly follow-up, but the delay creates a risk that the caller has already contacted or booked another provider.
Recommended action plan
Priority improvements from this demonstration audit.
These are controllable improvements that can strengthen the profile and customer trust. Local visibility also depends on factors including relevance, distance and prominence.
- Complete and accurately update the Google Business Profile.
- Create a consistent process for requesting genuine customer reviews after completed jobs.
- Add useful recent job photos and customer-facing updates when there is something worth sharing.
- Improve lead response, including missed-call text-back where appropriate.
- Improve website/service-area content where customers need clearer information.
You can do all of this yourself, or Valley Found can set it up and manage it for you.
Want one of these for your business?
Free, no obligation, and no call needed. You'll get your video walkthrough and summary by email within 3 business days.